The difference between Online Backup and Document Backup, explained

 Even with the most robust policies, easy-to-use cloud storage and regular training, data can (and will) fall through the net. It is an unfortunate truth that employees sometimes keep working copies and final versions of important documents in their local storage, from partially finished project files to business-critical data or contract information.

This is problematic bad practice for two key a. Firstly, the risk of data loss from hardware failure or cyberattack puts confidential data protection, compliance and even business continuity at risk, depending on how critical locally stored data is. And secondly, if important documents and data are stored locally, productivity will inevitably be impacted.

To collaborate on a file, build a report or send on important information, colleagues must go through a process of identifying who may have that information (and the latest version of it), contacting them and waiting for the data to be uploaded to shared storage or emailed. And even worse, it is usually only when another party urgently requires data that they find it inaccessible or worse, permanently lost!

We are all familiar with the dangers of local storage. However, Starcom often speaks with companies that mistakenly believe they are protected against this cyber, compliance and productivity because they have an Online Backup or Cloud Backup product. There is a misconception that Online Backup alone protects against user data loss, but additional Document Backup is necessary to secure a workstation, whether remote or office-based.


How does Document Backup work?

 Document Backup works on a local machine level, intelligently identifying and copying files and data that may “slip the net” due to user error or fail to sync to a server. It is especially important to mitigate this risk for users handling high value or sensitive content to protect continuity, compliance and productivity.

Online Backup does not seek out data saved to a workstation for backup. This type of service backs up a server, so depends on workstation and user data being saved directly or synced to that service. Document Backup serves as an additional layer of data security that is essential in a remote or flexible working software stack.


 Where can I get an affordable and trustworthy Document Backup product?

Starcom offers a Document Backup service that is efficient, lightweight and cost-effective for any business. This is because our product protects a wide array of documents and supported file types (which you can find here) without needing to backup system states or operating systems, which are unaffected by data loss. It is the perfect addition to Online Backup and staff training in a world of home and flexible working.

Our service works by finding and backing up critical business documents on workstations, helping protect against data loss where full workstation system backup is not an option. It is the easy, automated, and affordable way to provide basic protection for important business documents and can be deployed on all machines, or just those in certain roles such as C-Suite, Finance and Data Protection. It will back up numerous types of business documents, can be managed from existing, integrated dashboards (including severs, full workstations and Microsoft 365 data) and automates an arduous but imperative process that has become all the more important with the increase in remote working.

To read the complete service specification, click here to download our fact sheet. Starcom is also offering a 3-month trial of our Document Backup service for a limited time only. To enquire about starting a trial, call 0844 579 0800 or click here to contact us.

by Stuart Buckley

Sales Director

An IT specialist for over 20 years, with a wealth of technical and commercial knowledge, experience and skill in managed services, cloud and hosted solutions.